The ASNG’s previous interview with Employability Coach David Shindler was a fascinating insight in to the behaviours and attitudes we need to succeed in today’s accountancy market.
Here, David goes through his top competencies to develop to stay on track in this changing job market.
- Positive attitude – enthusiasm and a ‘can do’ approach come from your personality, choosing your attitude and enjoying your job. Take initiative, show empathy and see how to make the task at hand – and the firm – better.
- Self-management - employers want active team members willing to take responsibility. They want self-starters who are assertive, resilient, balanced and reliable, able to juggle tasks without panic. They expect you to be committed to – and accountable for – your own development.
- Teamwork - you must know what good teamwork looks like and know how you best contribute to a team. Co-operating, leading and following are much in demand.
- Communication – you must be able to listen well and to confidently ask good questions… the kind that elicits a thoughtful response. You should be able to build rapport and trust. You are expected to be articulate and coherent both verbally and in writing.
- Technologically savvy – you will be expected to have a thorough understanding of information, social and digital communication tools. That’s everything from MS suite, Apps to the Internet. From an employer’s perspective, embrace the digital revolution or become obsolete.
- Numeracy – this will be taken for granted by accountancy firms, but you will gain an advantage if you can communicate numerical and accounting principles in lay language for clients.
- Analytical thinking - analysing facts and situations, creative thinking for solutions to problems and working collaboratively. Use your imagination – we all have one!
- Business, commercial and client awareness - understanding the key drivers for business success, innovating, judging risks, understanding the need to build client satisfaction and loyalty. Contribute wider than your role if you want to impress.
- Collaboration – collaborators build relationships through trust and are comfortable with interdependence, self-disclosure and feedback. They value other’s opinions, have a win-win mentality and networking skills (“your network = your net worth”).
- Global and cultural awareness – in our global economy, you are very marketable if you can work effectively in different linguistic or cultural settings – and in groups of different generations and team members with varied skills, working styles and values.